How to change my password?
To change your password, simply click your name in the top right corner of Aiera, then click "Profile", then click "Change Password".
How to invite colleagues to join my team?
To invite and manage your team as an Admin, simply click the link above, or click on your name in the top right corner of Aiera, and select "Manage Team".
Note: You can only manage your team/member settings if you are an Admin for your team's Aiera subscription.
Is Aiera available through API?
Yes, API options are available. For more details, please submit an inquiry to email@example.com
How to upgrade my Aiera plan?
Please contact firstname.lastname@example.org for details on upgrading your existing plan.
How to cancel my plan?
Please contact email@example.com for details on canceling your existing plan.
Does Aiera have a mobile app?
Yes! Follow this link for the iOS app - https://apps.apple.com/us/app/aiera/id1455974709
What browser should I be using?
Google Chrome is the recommended browser for Aiera.
I'm working remotely through a VPN, will Aiera still work?
Yes, it should work as intended. Read this article for additional details and troubleshooting - https://aiera.zendesk.com/hc/en-us/articles/360052603191-VPN-Configuration-Requirements
Still having issues? Please submit a support ticket or contact us at firstname.lastname@example.org
How to edit my Watchlists?
Click here to learn how to edit and manage your Watchlists: https://aiera.zendesk.com/hc/en-us/articles/360051203391-8-Manage-Watchlists
How to filter my Monitors by Watchlist?
The Filter Icon at the top of each monitor allows you to scope the results to your Watchlist(s), or by sector/subsector, geographic location, market cap, specific equity, and so much more.
Aiera seems to be lagging, is it me or my VPN?
Follow this link to test for yourself: https://speedtest.aiera.com/
How do I search for an equity, event, or conference?
Simply search for the topic of your choice using the Global Search Bar at the top of Aiera, or within the Events tab for specific investor events and earnings calls.
How do I change my display/zoom/focus settings?
The Gear ⚙️ Icon in the top right corner of Aiera allows you to adjust your display, zoom, and focus settings. Click here for more info: https://aiera.zendesk.com/hc/en-us/articles/360051203231-1-Getting-Familiar-With-The-Aiera-Interface
How to access a single company's monitor?
To access a Single-Stock Monitor, simply search for the ticker in the top search bar and select the company from the dropdown.
Click here for more information: https://aiera.zendesk.com/hc/en-us/articles/360051203271-2-Navigating-Aiera-s-Home-Screen
How to request a custom-built Monitor?
The Monitor Request Button is accessible via Aiera's Support tab, or in the bottom left corner of the Monitor Gallery.
Note: Requesting custom-built Monitors is an exclusive feature for Premium Aiera Users only.
Terms & Conditions: https://www.aiera.com/terms